Shipping Info
Shipping Info
We ship worldwide via our fulfilment partner EPROLO. Here's everything you need to know before your order hits the road. 🚚
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| Canada | 8–15 business days |
| Australia | 7–9 business days |
| United Kingdom | 6–10 business days |
| South America, Middle East, India, Africa | Up to 60 days |
| Rest of World | Varies — contact us for details |
⚠️ During busy seasons (Black Friday, Cyber Monday, Christmas), please allow an additional 3–5 days for delivery.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Delivery time is counted from the date the tracking number is created.
Customs & Duties
International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in our prices.
Shipping Guarantee
We've got your back. If your order doesn't arrive within the guaranteed timeframe, we'll offer a full refund. 🖤
Guarantee Timeframes
- USA, Europe, New Zealand, Canada: Full refund if delivery exceeds 30 days.
- South America, Middle East, India, Africa: Full refund if delivery exceeds 60 days.
- Busy seasons (Black Friday, Cyber Monday, Christmas): Guarantee extended to 40 days.
- Unforeseen circumstances (epidemics, etc.): Dates may vary — we'll notify you via email.
Guarantee Conditions
To qualify for the shipping guarantee, your order must meet the following:
- Shipping option is the one displayed on the product page.
- Products are eligible for delivery.
- Shipping address is correct and eligible.
Guarantee Exclusions
The shipping guarantee does not apply in the following cases:
- Unforeseen circumstances such as epidemics, strikes, natural disasters, or war.
- Delays caused by insufficient address, unclaimed packages, or inability to contact the customer.
- Orders shipped to the following countries: Haiti, Kyrgyzstan, Madagascar, Mauritius, Bangladesh, Nepal, Nicaragua, Swaziland, Jamaica, Zambia, Ecuador, Peru, Bolivia, Chile, Argentina, Uruguay, Egypt, Sudan, Libya, Algeria, Angola, Bahamas, Benin, Belize, Burundi, Dominican Republic, Gambia, Grenada, Cuba, Palestine, Paraguay, Guatemala, Reunion, Puerto Rico, Hawaii, Alaska, Guadeloupe, Martinique, and French Guiana.
For full details, please refer to our Returns Center and refund policy. 🖤